Privacy policy
Last Updated: 12 April 2026
1. INTRODUCTION
Phase Fit (“we”, “us”, “our”) operates the website www.spncoaching.com.
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. INFORMATION WE COLLECT
We may collect and process the following data:
Personal Information
- Name
- Email address
- Phone number
- Billing address
Health & Fitness Information
- Weight, measurements, progress photos
- Training history
- Lifestyle habits (sleep, activity, nutrition)
Technical Data
- IP address
- Browser type and version
- Device information
3. HOW WE USE YOUR DATA
We use your information to:
- Deliver coaching services and personalised programmes
- Communicate with you (check-ins, support, updates)
- Process payments
- Improve our services and user experience
- Send marketing emails (only if you opt in)
4. LEGAL BASIS FOR PROCESSING
We process your data under the following legal bases:
- Contractual necessity – to provide coaching services
- Consent – for marketing communications and health data
- Legitimate interests – to improve services and website performance
5. HEALTH DATA
Health-related information is classified as “special category data” under UK GDPR.
By purchasing coaching services, you explicitly consent to us processing this data for the purpose of delivering your programme.
6. HOW YOUR DATA IS STORED
Your data is stored securely using trusted third-party platforms (e.g. Shopify, email providers, coaching apps).
We take reasonable steps to protect your data from unauthorised access or disclosure.
7. DATA SHARING
We do not sell your personal data.
We may share your data with:
- Payment processors
- Coaching platforms or apps
- Email marketing providers
All third parties are required to handle your data securely.
8. DATA RETENTION
We retain your data only as long as necessary:
- While you are an active client
- For a reasonable period after services end (for legal/accounting purposes)
You can request deletion at any time.
9. YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
10. MARKETING
You will only receive marketing emails if you opt in.
You can unsubscribe at any time via the link in emails or by contacting us.
11. COOKIES
Our website may use cookies to improve your experience and analyse traffic.
You can control cookie preferences through your browser settings.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page.
14. CONTACT
If you have any questions about this policy or your data, contact:
info@spncoaching.com